Questions, answered with care.

Measure around the wrist or neckline where the piece naturally sits. Allow a little ease for comfort and movement. If you are between sizes, choose the larger size or consult the size guide.

Measure where the piece will rest, keeping the tape soft rather than tight.

Choose the larger size when you want a softer drape or plan to layer pieces.

It should rest securely without pinching, with enough room for daily movement.

Most pieces are offered in a core size range with guidance on each product page.

If your order has not yet been processed, contact us as soon as possible. We will do our best to update the order before fulfillment begins.

Yes. A confirmation email is sent after checkout and again when tracking is available.

ISLE&STONE is designed for an international audience. Available shipping regions and delivery options are shown at checkout.

Shipping estimates appear during checkout and begin once the order has dispatched.

Eligible unused items may be returned within the stated return window. Items must be in original condition, with packaging and tags intact.

Personalized or final-sale items may be ineligible unless required by local regulation.

Wipe the stones and metal with a soft dry cloth after wear. Avoid prolonged moisture, perfume, and harsh chemicals.

Avoid soaking crystal jewelry. Remove pieces before showering, swimming, or applying fragrance.

No. You may check out as a guest, but creating an account allows you to view orders and save addresses for future purchases.